Shipping

Our shipping policy ensures prompt and reliable delivery for all orders. Rates and estimated delivery times are displayed during checkout. International shipping is available to select countries, with customers responsible for any applicable customs duties and taxes. Once orders are processed within 3-5 business days, customers receive a shipping confirmation email that may contain tracking information. While we make every effort to ensure timely delivery, occasional delays may occur due to unforeseen circumstances. It's the customer's responsibility to provide accurate shipping information, and we're not liable for lost or stolen packages post-delivery. Additional services such as shipping insurance may be available upon request. For any inquiries or assistance regarding our shipping policy, please contact our customer service team.

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Refunds

Refund Policy Overview:
We want you to be satisfied with your purchase. If you are not completely happy, we offer a refund within 14 days of purchase.

Eligibility for Refunds:
Refunds are available for products that are returned in their original condition, unused, with no signs of wear and tear.

Refund Process:
To initiate a refund, please contact our customer service team within the designated refund period.

Refund Method:
Refunds will be issued to the original payment method used for the purchase.

Refund Processing Time:
Please allow 5 business days for your refund to be processed after the returned item is received.

Return Shipping:
Customers are responsible for the cost of return shipping unless otherwise stated.

Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately for assistance.

Exchanges:
We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

Refund Exceptions:
Refunds may not be issued for products that have been used, or altered in any way. In the event of a dispute regarding a refund, our decision will be final.

Policy Updates:
We reserve the right to update our refund policy at any time without prior notice.

Contact Information:

If you have any questions or concerns about our refund policy, please contact our customer service team for assistance.